Standard shipping via "White Glove" is included in the quoted price.

White Glove service provides delivery to the room of your choice, setup on existing frame, removal of packaging. This service does not include haul away of old mattresses or box spring.

White Glove with Haul Away is available for an additional fee quoted at check out. The upgraded delivery service provides delivery to the room of your choice, setup on existing frame, removal of packaging and haul away of the old mattress. Click here to view the Haul Away Service Requirements.

Further Details for your Delivery:
1. Please confirm your phone number and ship-to address during the checkout process, as this information is used to contact you for delivery arrangements.
2. Once the product has been shipped, you will receive an order status tracking email. This email will provide you a link through which you will be able track your order.
3. Once the carrier is ready to schedule the delivery, they will call you at the number on file

• Deliveries are made between the hours of 7:00 a.m. and 7:00 p.m. Monday through Friday (may vary by region).
• 4 Hour delivery window to be provided the evening prior by 6pm local time.

4. A recipient at least 18 years of age must be home at the time of delivery as a signature is required for all deliveries. The driver is unable to complete delivery without a signed delivery receipt.
5. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt or, if refusing delivery due to damage, please note “refused due to damage” on this receipt.

The Delivery Services offered are subject to reasonable access to the area without damaging the purchaser's property or the product, or jeopardizing the safety of the delivery personnel.  Please check the measurements to make sure access will be available. In the event suitable access is not available inside your home, the delivery may be cancelled or will take place via Threshold Delivery Service.

Extraordinary delivery conditions may require an additional fee to be paid.

If you have any questions, product inquiries, order status inquiries, concerns regarding warranty please call Sealy Toll Free 1-800-268-4414 and ask for the Customer Service Department related to Costco.

Standard shipping is via common carrier. The estimated delivery time will be approximately 10 - 15 business days from the time of order.

This item is subject to some delivery restrictions. Please proceed to checkout to verify if delivery is available to your postal code.